Privacy Policy

Last updated: April 2026

1. Who We Are

InvestVisaNZ.com is operated by Professional Visa Solutions Ltd ("ProVisas"), a New Zealand registered company providing licensed immigration advisory services. We are committed to protecting the privacy and confidentiality of our clients and website visitors in accordance with New Zealand's Privacy Act 2020 and the Information Privacy Principles (IPPs) it establishes.

Privacy Officer contact: enquiries@investvisanz.com

2. Information We Collect

Information you provide directly

When you submit a consultation request or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Country of residence and citizenship
  • Investment capacity and visa pathway interest
  • Description of your situation and objectives
  • How you heard about us
  • WeChat ID (Chinese language version)

If you become a client, we will collect additional information necessary for your immigration application, which is governed by a separate engagement agreement and subject to enhanced confidentiality obligations.

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and navigation paths
  • Referring website or search terms

This information is collected through standard web analytics tools and does not personally identify you unless combined with information you voluntarily provide.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Consultation requests: To assess your enquiry, determine whether we can assist, and contact you to discuss your situation
  • Service delivery: To provide immigration advisory services if you become a client
  • Communication: To respond to your enquiries and provide information you have requested
  • Website improvement: To understand how visitors use our website and improve its content and functionality
  • Legal compliance: To comply with our obligations under New Zealand law, including the Immigration Advisers Licensing Act 2007 and Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act)

We do not use your information for automated decision-making or profiling.

4. Legal Basis for Processing

Under New Zealand's Privacy Act 2020, we collect and process personal information where:

  • It is necessary for the purpose for which it is collected (responding to your enquiry, providing advisory services)
  • You have consented to the collection by submitting your information through our website
  • It is required by law (AML/CFT obligations, IAA regulatory requirements)

5. Who We Share Your Information With

We treat all client and prospective client information as strictly confidential. We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

  • Immigration New Zealand (INZ): As required for visa application processing
  • Regulatory bodies: The Immigration Advisers Authority (IAA) if required for licensing or complaints purposes
  • Professional advisers: Tax advisers, lawyers, or financial advisers you have authorised us to coordinate with, and only with your explicit consent
  • Service providers: Website hosting, email, and analytics services that process data on our behalf under appropriate data processing agreements
  • Law enforcement: If required by law or court order

6. International Data Transfers

Our website hosting and email services may process data in countries outside New Zealand. Where personal information is transferred internationally, we ensure the receiving party provides comparable privacy protections in accordance with the Privacy Act 2020.

If you are located in the European Union, United Kingdom, or other jurisdictions with data transfer restrictions, please be aware that your information will be processed in New Zealand, which the EU has recognised as providing an adequate level of data protection.

7. Data Retention

  • Consultation requests (non-clients): Retained for up to 24 months, then securely deleted unless you become a client or request earlier deletion
  • Client records: Retained for a minimum of 7 years after the conclusion of our engagement, as required by the IAA Code of Conduct and AML/CFT record-keeping obligations
  • Website analytics data: Retained in aggregated, anonymised form indefinitely

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted through our website
  • Access controls limiting who within our organisation can view client information
  • Secure storage of client files with appropriate backup and recovery procedures
  • Regular review of security practices

While we take reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

9. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your information where we no longer have a lawful basis to retain it
  • Complaint: Lodge a complaint with the Office of the Privacy Commissioner if you believe your privacy has been breached

To exercise any of these rights, contact our Privacy Officer at enquiries@investvisanz.com. We will respond within 20 working days as required by the Act.

10. Cookies

Our website uses cookies and similar technologies for:

  • Essential cookies: Required for the website to function (session management)
  • Analytics cookies: To understand website usage patterns (anonymised)

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

11. Children's Privacy

Our services are directed at adults making investment and immigration decisions. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected information from a child, we will delete it promptly.

12. AML/CFT Obligations

As a licensed immigration advisory firm, we are subject to obligations under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009. This requires us to:

  • Verify the identity of clients (Customer Due Diligence)
  • Maintain records of identity verification and transactions
  • Report suspicious activities to the relevant authorities

These obligations operate independently of this privacy policy and are required by law.

13. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates the most recent revision. We encourage you to review this page periodically.

14. Contact Us

For privacy-related enquiries or to exercise your rights:

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner: